The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa area was impeccably clean and offered a serene environment that was perfect for relaxation.” view full review
Kids Club Bliss
“The kids club provided fantastic services, making it easy for parents to enjoy some free time while knowing their children were well cared for.” view full review
Spacious Comfort
“Our room was gloriously spacious with a charming mountain view and a cozy separate bedroom for the kids, making our stay super comfortable.” view full review
Delicious Afternoon Treats
“The afternoon cakes were absolutely good, especially the light and not overly sweet selections that were a highlight of our day.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Pool tables
Table tennis
Archery
Yoga class
Sports trainer
Aerobics
Fishing
Guest Parking
Dryer
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Playpen
Baby stroller
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Open-air bath
Make up services
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
San Valentino 3 (Gummerer Str. 3),
Nova Levante,
Italy,
Trentino-Alto Adige
Map view
San Valentino 3 (Gummerer Str. 3),
Nova Levante,
Italy,
Trentino-Alto Adige
City landmarks
Karerseestraße
Lake of Carezza
2.4
mi
Val d'Ega
Karersee
2.4
mi
Libraries
Biblioteca Pubblica di Tires
2.6
mi
Church
Chiesa di San Giorgio
2.6
mi
San Valentino in Campo/Gummer 5
Planetarium Sudtirol Alto Adige
2.8
mi
Naturpark Schlern-Rosengarten
2.8
mi
Frazione S. Valentino in Campo
Osservatorio Max Valier
2.7
mi
Obereggen
Piattaforma Panoramica Latemar.360°
3.2
mi
Nigerpass
3.1
mi
Localita' Bagni di Lavina Bianca Val Ciamin
Naturparkhaus Schlern-Rosengarten
3.7
mi
Church
Sankt Helena
3.8
mi
Nearby
Monumento a Christomannos
1900 ft
Restaurants
Ristorante Pardeller
2400 ft
Via Roma 18
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.3
Location
8.5
Service
6.7
Dining
6.6
Guest reviews
7.6/10
based on 24 reviews
9.6
9.6/10 based on 10 reviews
Glen
United States of America,
January
2025
7.6/10
We had an enjoyable stay overall, with commendable spa facilities and friendly service, although the dining experience was often hindered by slow service and long wait times. The kids club was a great perk for families, and the cleanliness of the rooms stood out. However, the internet issues and dining speed need improvement.
Rooms
8.0
Our room was spacious and very clean, offering a nice mountain view and a separate kids' bedroom, which was a plus for our family.
Service
7.0
The staff was generally friendly and attentive, although coordination could improve, especially during meal times.
Location
Dining
6.0
While the food quality was good, breakfast and dinner often involved long waits and some menu items ran out quickly, which was disappointing.
Facilities
8.0
The spa facilities were impressive and clean, offering a variety of treatments, but the swimming pool was on the smaller side.
Randy
United States of America,
December
2024
8.8/10
I had a fantastic stay at this hotel, surrounded by the breathtaking views of the Dolomites. My room was immaculate and spacious, adding to the luxurious experience. The service was attentive and friendly, making my stay very comfortable. However, the dining experience could be improved as some buffet options seemed reused. Overall, I would highly recommend this place for a relaxing getaway.
Rooms
9.0
My spacious room was impeccably clean and had an amazing view of the mountains from the balcony.
Service
9.0
The service was very attentive and the staff genuinely cared about my experience.
Location
10.0
The location is ideal for exploring the Dolomites, making it great for hiking or skiing excursions.
Dining
7.0
The dining experience was enjoyable, but I noticed some buffet items were reused for multiple days.
Facilities
9.0
The spa and wellness facilities were excellent, providing a truly relaxing atmosphere.
Mike
United States of America,
November
2024
6.0/10
My experience at the hotel was a mixed bag. While the cleanliness and spaciousness of the rooms were commendable, I was quite disappointed with the service and dining experiences. The location offered beautiful views and access to outdoor activities, which was a plus. However, the long waits for meals and inconsistent internet access made it less enjoyable than I had hoped.
Rooms
7.0
The rooms were spacious, impeccably clean, and comfortable, featuring a nice patio with a view of a snow-covered hill. However, they had outdated furniture and no minibar or internet.
Service
5.0
The service left much to be desired, as I encountered a cold receptionist and repeated delays in getting my requests fulfilled. Overall, it felt uncoordinated.
Location
8.0
The location is ideal for exploring the Dolomites, with numerous hiking and skiing options nearby.
Dining
5.0
The dining experience was quite frustrating due to the limited food availability and long wait times during dinner. I especially missed out on favorite dishes that ran out quickly.
Facilities
6.0
While the facilities included a lovely spa, the lack of towels during my visit was disappointing. The pool area was small and not ideal for swimming.
Francis
United States of America,
October
2024
7.4/10
My stay at Engel was a mixed bag. While I loved the spacious and beautifully decorated bedroom, I faced a few issues such as inconsistent service and challenges with meal availability. The spa and food quality were highlights for me, but the connectivity and internet service were disappointingly poor.
Rooms
8.0
The bedroom was spacious and well-decorated, but some amenities like a minibar and tea/coffee-making facilities were missing.
Service
6.0
Service varied widely; while some staff were attentive and friendly, there were moments of disorganization during meal times.
Location
7.0
The hotel isn't in the heart of a ski area, but the ski bus made it convenient to access nearby ski locations.
Dining
7.0
Dining experiences had great quality food, but the availability at times was a bit of a letdown.
Facilities
9.0
The spa facilities were exceptional, clean, and well-maintained with a variety of treatments.
George
United States of America,
October
2024
7.8/10
We enjoyed our stay at this hotel, appreciating the clean and spacious rooms as well as the exceptional spa facilities, which provided a wonderful place to relax. However, we did encounter issues with food availability during meals and some inconsistencies with service. The dining experience, while good overall, could improve in the speed of service. Overall, it's a good choice if you're flexible with dining times and enjoy spa treatments.
Rooms
9.0
The rooms were clean, spacious, and comfortable, offering a nice view of the surroundings.
Service
7.0
The staff was generally friendly and attentive, but there were moments of inconsistency that impacted the experience.
Location
8.0
The location is great for outdoor activities like hiking and skiing, making it an ideal spot for nature lovers.
Dining
6.0
While the food quality was good, we often found popular items finished early, which was disappointing, especially for kids.
Facilities
9.0
The spa facilities were exceptional and clean, providing a relaxing environment after a day of skiing.
Harry
United States of America,
September
2024
8.0/10
We had a good time at the hotel, enjoying the beautiful surroundings and the impressive spa facilities. The kids club was a huge help for parents, but we did face some challenges with meal timings and internet connectivity. While the rooms were spacious and clean, the dining experience could use some improvement.
Rooms
9.0
The room was spacious with a nice patio and a mountain view, which we loved. It was also spotless, making our stay comfortable.
Service
7.0
The service fluctuated; while some staff members were very friendly and attentive, we had issues with the restaurant's coordination and waiting staff.
Location
9.0
The hotel is set on a hillside in Nova Levante, offering stunning views of the Dolomites, ideal for skiing and hiking enthusiasts.
Dining
7.0
The quality of food was generally good, but the timing for popular items at meals was a letdown. Breakfast was excellent with fresh options, but dinners often dragged on for too long.
Facilities
8.0
The spa facilities were exceptional and clean, although there was a shortage of towels during peak hours, which impacted the experience.
Andrew
United States of America,
August
2024
7.0/10
Our stay at Engel Hotel had its highlights and pitfalls. The spa was a standout feature, providing a relaxing experience, and the fresh pastries at afternoon tea were delightful. However, the dining experience often fell short, with many items running out quickly. Additionally, the length of dinner service was quite frustrating, especially with young kids in tow. Overall, it was a fine choice but not without its challenges.
Rooms
7.0
The rooms were spacious and clean, which was a plus, but some areas in the older part of the hotel felt dated.
Service
6.0
While some staff were incredibly attentive and welcoming, the service could be inconsistent at times, leading to long waits during meals.
Location
8.0
The hotel is conveniently located for skiing and hiking adventures, making it perfect for outdoor enthusiasts.
Dining
5.0
Dining was a mixed experience; the food quality was generally good, but it was disappointing when popular dishes disappeared shortly after being served.
Facilities
9.0
The spa facilities were impressive, well-maintained, and contributed significantly to our relaxation during the stay.
C.
United States of America,
August
2024
8.6/10
Overall, my experience at Engel was quite satisfying. The spa facilities were exceptional and the food quality impressive, but some service inconsistencies and slow internet access were notable downsides. The family-friendly atmosphere was a plus, though I would recommend the hotel with a few reservations.
Rooms
9.0
The rooms were spacious, impeccably clean, and comfortable, offering a nice view of the surroundings.
Service
7.0
While the staff was generally friendly and attentive, some service issues arose, particularly with the organization during meals.
Location
9.0
The location is ideal for hiking and skiing excursions, making it a great base for outdoor activities.
Dining
8.0
Dining was a highlight with high-quality meals, although sometimes popular items ran out quickly.
Facilities
9.0
The spa and wellness facilities were well-maintained and provided various relaxing options.
Ann
United States of America,
August
2024
8.4/10
We enjoyed an amazing four-day stay at this hotel, which was a perfect getaway. The accommodations were luxurious and clean, and we were spoiled with a variety of activities and spa treatments. However, we did encounter some disorganization in service during dinner, which impacted our experience a little. Overall, I highly recommend this hotel for both couples and families looking for a relaxing retreat.
Rooms
9.0
The rooms were spacious, well-decorated, and offered impressive cleanliness. Our room had a lovely small terrace with views of a snow-covered hill.
Service
7.0
While the staff were friendly and attentive, the service during dinner was a bit disappointing due to the long waits and some disorganization.
Location
9.0
The hotel is ideally situated for outdoor activities like hiking and biking in the beautiful Dolomites, which we took full advantage of.
Dining
8.0
The quality of food was excellent, especially the freshly squeezed orange juice at breakfast, although some items ran out quickly at meal times.
Facilities
9.0
The spa area was clean, well-equipped, and perfect for unwinding after a day of activities. Our special sauna ritual was an enjoyable experience.
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